Return & Refund Policy
At The Next Level Bling, customer satisfaction is important to us. Please review our return and refund policy carefully before making a purchase.
Return Eligibility
We accept returns within 7 days of delivery under the following conditions:
- Item must be unused and in original condition
- Item must be returned in original packaging
- Proof of purchase is required
Non-Returnable Items
- Custom or personalized pieces
- Items marked as final sale
- Items showing signs of wear or damage
How to Request a Return
To initiate a return, please email us at support@thenextlevelshop.com within 7 days of receiving your order.
Include your order number and reason for return. We will provide return instructions once your request is approved.
Refunds
Once we receive and inspect your returned item:
- If approved, your refund will be processed to your original payment method
- Please allow 5β10 business days for the refund to appear on your statement
Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery.
Please include clear photos of the item and packaging.