Frequently Asked Questions
Everything you need to know before and after your purchase.
What materials are your chains made from?
Our gold pieces feature premium 5x gold plating layered with real gold for enhanced durability and long-lasting shine. We also offer 925 sterling silver jewelry set with high-quality moissanite diamonds for exceptional brilliance and luxury finish.
Will my jewelry fade or tarnish?
Our 5x real gold plated jewelry is crafted for durability when properly cared for. We recommend avoiding water, chemicals, and moisture to maintain shine. Our sterling silver and moissanite pieces are built for long-term brilliance.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery times vary by location. Tracking information is sent once your order ships.
Do you ship internationally?
Yes — we proudly ship worldwide. Delivery times vary depending on your country and customs processing.
How does the Lifetime Warranty work?
Our Lifetime Warranty covers manufacturing defects and craftsmanship issues. If a defect occurs due to production, we will repair or replace the item. It does not cover misuse, accidental damage, or normal wear.
What is your return policy?
We offer an easy return process. If you are not satisfied, contact us within our return window and we will guide you through a smooth return.