Lifetime Warranty
Every eligible piece from The Next Level is built to last and backed by our lifetime warranty — because quality should come with confidence.
What’s Covered
Our lifetime warranty covers manufacturing defects and issues that occur under normal wear.
- Fading or loss of finish
- Broken clasps or closures
- Manufacturing defects
What’s Not Covered
While our warranty is generous, it does not cover damage caused by misuse or external factors.
- Lost or stolen items
- Damage caused by impact or improper care
- Normal wear and tear beyond intended use
How the Warranty Works
If you experience an issue covered under our warranty, simply reach out to our support team.
We’ll review your request and provide a repair, replacement, or store credit when applicable — no stress, no hassle.
How to Start a Warranty Claim
Email us at support@thenextlevelshop.com with your order number and a brief description of the issue.
Our team will guide you through the next steps.